Connections

Entity Connections

Connections allow you to link entities together across the platform, creating relationships between workflows, products, suppliers, and other data.


Overview

Connections are template-defined links between platform entities. They enable workflows and other records to reference related data without duplicating information.

Available Connection Types

The platform supports connections to these entity types:

Connection TypeDescription
ProductLinks to product records in your catalog
SupplierLinks to supplier/vendor records
FactoryLinks to factory/manufacturing facility records
TechnicalFolderLinks to technical documentation folders
BookingLinks to booking/order records
PurchaseOrderLinks to purchase order records
TestingLabLinks to testing laboratory records
UserLinks to platform user records
TechnicianLinks to technician/inspector records
FileLinks to uploaded files
StandardLinks to standard/specification records

Template-Defined: Available connection types are configured in workflow templates. Not all connection types may be available for every workflow or entity. Contact your administrator to modify available connections.


How Connections Work

Connections are stored as JSON data within the parent entity. Each connection records:

  • Who added the connection (user)
  • What entity type and ID is linked
  • When the connection was created
  • Identifier for display purposes

Adding Connections

Connections can be added through:

  1. Entity pickers in forms - select related records when creating/editing
  2. Connection actions - add connections to existing records
  3. Automations - connections added automatically by workflow rules

Connection Scope

Connections can exist at multiple levels:

  • Workflow Process level - connections that apply to the entire workflow
  • Step level - connections specific to individual workflow steps