Analytics

Analytics provides you with a complete set of tools to explore, understand, and evaluate inspection data, defect trends, technician performance, supplier results, workflow events, and overall quality metrics.

This document explains how each part of the analytics system works, what information you can view, and how you can interact with each chart or dataset.

SynControl’s analytics are divided into three main areas:

  1. Statistics (modern analytics with interactive charts)

  2. Workflow Dashboard (operational and workflow-level analytics)

  3. Legacy Statistics (classic, detailed historical reports)

Each of these areas contains multiple graphs, filters, tables, and interactive tools that allow you to analyze your inspection and operational data in depth.

Let’s get started 🚀

You can access all analytics from the top navigation bar by selecting Performance. Inside this menu, you can choose from several options depending on the type of analysis you want to perform.

The main analytics live under:

  • Performance → Statistics
  • Performance → Statistics → Show Legacy Graphs
  • Performance → Dashboards → Workflow Dashboard

Each section provides different types of insights.

Analytics

Statistics (Modern Analytics)

Statistics is the main area where you can explore trends related to jobs, defects, and supplier performance. This section is designed with modern, clean graphs and tables, allowing you to interact with the data in multiple ways.

When you enter the Statistics module, you will see analytics grouped into categories. Each category contains a set of visual cards. You can click Open inside any card to see the full detailed report.

The Statistics analytics are divided into three main themes:

  • Amount and Breakdown of the Work Done

  • Deep Dive into Defects Found

  • Performance of Suppliers and Factories

Analytics

Amount and Breakdown of the Work Done

This area helps you understand how jobs and man-days are distributed across areas and how they evolve month by month.

1. Jobs / Man Days by Area (Pie Chart)

This chart shows the distribution of jobs or man-days across different regions or operation areas.

When you open the report, you can:

  • Choose any two dates using the From and To selectors

  • Switch between viewing the count By Jobs or By Man Days

  • Click Update to refresh the pie chart

  • Hover over each slice to read the exact values

  • Scroll down to view the values in a detailed table

This report helps you understand which areas are carrying more workload and how your job distribution is spread geographically.

Analytics

2. Jobs / Man Days per Month

This graph allows you to track how your operational activity changes month by month.

You can:

  • Select the date range

  • Filter by Service Type, Client, or Area

  • Click Update to refresh the chart

  • Hover over each point in the graph to see the monthly numbers

  • Use the table below to view jobs and man-days broken down for each month

This view helps you spot trends, peaks, and low-activity periods across months.

Analytics

Deep Dive into Defects Found

This section provides analytics focused on defect distribution across jobs and defect types.

1. Defects Found by Job

This report shows how many defects were found during each job.

You can:

  • Select the date range

  • Filter the results by Supplier, Factory, or Product

  • Click Update to refresh the bar chart

  • Compare defect counts across different jobs

  • Scroll down to see the full list of jobs along with their defect numbers

This helps you quickly identify jobs that had more issues and may require further review.

Analytics

2. Found Defects Pie (Defect Type Distribution)

This report displays a pie chart showing which types of defects occur most frequently.

You can:

  • Select the date range

  • Filter by Supplier or Factory

  • Click Update to refresh the chart

  • Move your mouse over each slice to view the defect category and its count

  • Scroll down to view all defect types in a simple list

Defects marked with asterisks indicate manually added categories.

Analytics

Overall Performance Of Suppliers Factories

These reports help you evaluate the performance of suppliers and factories based on inspection results.

You can view:

  • First Pass Yield by PO

  • Proportion of defects found

  • Overall quality results per month

Each report includes date filters and visual charts that show how quality reflects across suppliers and factories over time.

Analytics

Workflow Dashboard Analytics

In addition to inspection-focused analytics, SynControl also provides workflow-based dashboards that help you manage operational activities.

To access this, go to:

Performance → Dashboards → Workflow Dashboard

The Workflow Dashboard contains three main areas.

Analytics

1. Technical Folder Expiration

Here you can view all technical folders that are near their expiration date.

You can:

  • See the folder’s name

  • View associated supplier

  • Check folder status

  • View the expiration timeline

  • Click “View All” to expand the full list

If there are no expiring folders, SynControl will show No records available.

Analytics

2. Workflow Calendar

The Workflow Calendar gives you a complete view of ongoing and upcoming workflow activities.

You can:

  • Switch the calendar between Month, Week, and List view

  • Navigate to previous or next periods

  • View all-day or time-based tasks

  • Track inspection appointments, tasks, or workflow events

This view helps you plan your week, manage workloads, and understand the activity timeline.

Analytics

3. Expiring Invitations

This section shows invitations that will expire soon.

You can:

  • See the invitation name

  • Check its status

  • View the expiration date

  • Handle follow-ups before invitations expire

Analytics

4. Add Metabase Question (Actions Menu)

The Workflow Dashboard includes an Actions menu where you can embed external analytics.

When you click Add Metabase Question, you can:

  • Paste a Metabase URL

  • Choose who can view the embed

  • Add the embed into any dashboard

  • View the generated embed code in JSON format

This feature allows you to combine SynControl analytics with external BI dashboards.

Analytics

Legacy Analytics (Show Legacy Graphs)

The legacy analytics offers a more detailed and historical view of inspection and quality data.

To access this, navigate to:

Performance → Statistics → Show Legacy Graphs

Analytics

When you open this view, you will see several charts presented in classic SynControl style. Each chart includes date filters, a visual graph, and a data table.

1. Monthly Workload of Field Technicians

This chart shows how many jobs technicians completed each month.

You can:

  • Select the date range

  • Click Update

  • View the month-by-month inspection workload

  • Scroll down to see exact numbers for every month

Analytics

2. Defects Found by Each Technician

This view helps you compare technicians based on how many defects they identified.

You can:

  • Pick a date range

  • Update the chart

  • See a stacked bar showing different defect types per technician

  • Check the detailed table beneath the chart

Analytics

3. Quality Result by Factory

This report groups inspection results based on factories.

You can:

  • Choose the date range

  • Refresh the results

  • View results such as Passed, Failed, Accepted, Rejected, etc.

  • Review all results in the detailed table

Analytics

4. Quality Result by Supplier

This report shows inspection results grouped by supplier.

You can:

  • Select date range

  • Update the chart

  • View overall supplier quality

  • Scroll down to see exact inspection outcomes

Analytics

5. Defects Found During Inspections

This report shows how many defects were recorded during inspections.

You can:

  • Filter by Inspector

  • Use the date selectors

  • Update the graph

  • Review the total defect count per inspection period

Analytics

6. Overall Quality Performance (Month by Month)

This report shows multiple quality indicators in a single view.

You can:

  • Select date range

  • Hide/show lines using the legend

  • Hover over points to view exact values

  • Scroll down to view all monthly values in a structured table

Analytics

7. Proportion of Defects Found (Week by Week)

This chart shows weekly defect proportions.

You can:

  • Choose the date period

  • Click Update

  • View weekly defect distribution

  • Read weekly values in the table below the chart

Analytics