My Profile
Found in: Account Management > My Profile- Navigation
- User Information
- User Roles
- Upload Files
- Your Settings (Local Preferences)
- Admin Information
- Saving and Deleting User
The Profile section allows each user to manage their personal information, login credentials, roles, contact details, and local preferences. These settings are unique to every user and help personalize the platform experience while maintaining secure access controls.
Updates made in this section determine how the system identifies the user, what permissions they have, and how they interact with SynControl features such as bookings, inspections, workflows, and messaging.
- Only modify your profile details if you understand how they affect platform access and permissions.
- Changing email, roles, or access groups may impact login rights and feature availability.
- Always double-check required fields before saving.
- If you are unsure about any setting, contact your system administrator.
Navigation
Step 1: Click on your user icon in the top right corner of the platform.
Step 2: Select “My profile” from the dropdown menu.
You will be redirected to the User Profile Management page.
User Information
The User Information section contains your primary identification and login credentials.
Fields Overview
| Ref. | Field | Required | Description |
|---|---|---|---|
| 1 | Username | Yes | Your login username, used to access SynControl. Must be unique. |
| 2 | Yes | Unique email address used for notifications and password resets. Only one user can use a specific email. | |
| 3 | Invite User to Create/Change Password | No | Sends an email link allowing the user to set or reset the password. Useful for onboarding. |
| 4 | Password | No | Allows the admin/user to manually set a password. |
| 5 | Confirm Password | No | Must match the password field. |
| 6 | User Status | Yes | Defines whether the account is Active or Inactive. Inactive users cannot log in. |
If you change your email or password, make sure you remember the updated login credentials for future access.
User Roles
User roles determine the level of access you have across SynControl.
Fields Overview
| Ref. | Field | Description |
|---|---|---|
| 1 | Choose a Role | Select a system-assigned role such as Admin, Manager, Technician, etc. |
| 2 | Add This Role | Assigns the selected role to the user. Multiple roles can be attached. |
| 3 | Permission Group for Role | Each role must be linked to a permission group such as Super Admin or Custom Permissions, which defines specific feature access. |
Examples:
Admin + Super Admin rights → Full system access
Technician role → Limited to inspections, job views, and report validation
Contact Information
This section stores the personal identification and communication details of the user.
| Ref. | Field | Required | Description |
|---|---|---|---|
| 1 | Contact First Name | Yes | User’s first name, displayed in the system. |
| 2 | Contact Last Name | Yes | User’s last name. |
| 3 | Contact Email | Yes | Email used for direct communication. Multiple emails can be added (comma-separated). |
| 4 | Landline Phone | Yes | Required phone number for office or corporate contact. |
| 5 | Mobile Phone | No | Optional field for mobile contact details. |
These values are used in communications, notifications, and sometimes in report signatures.
Upload Files
Users can attach supporting documents or identification files to their profile.
Click Add File
Select the document to upload
Examples include:
ID copies
Certificates
Internal documentation
Your Settings (Local Preferences)
These settings personalize how the platform appears only for the logged-in user.
These preferences are stored in cookies and do not apply automatically if you access SynControl from another browser.
User Preference Fields
| Ref. | Setting | Description |
|---|---|---|
| 1 | Timezone | Sets the local timezone for date/time display. Example: Asia/Calcutta. |
| 2 | Datetime Format | Controls how date & time appear in job lists, reports, and logs. |
| 3 | Date Format | Sets how standalone dates are displayed across the interface. |
| 4 | Use CDN for File Downloads | Enables faster file delivery for large downloads using CDN. |
| 5 | Cached Collections | Lists cached data stored for faster loading (e.g., BO Areas) with an expiration timer. Includes options to Clear or Clear All. |
Admin Information
This section appears only for administrators or users with elevated permissions.
| Ref. | Field | Description |
|---|---|---|
| 1 | Access Group | Assign the user to a specific access control group to manage permissions more granularly. |
If left empty, the user may not inherit necessary admin privileges.
Saving and Deleting User
At the bottom of the page, two actions are available:
Save User
Stores all modifications made in the profile. Before saving, make sure:
Each assigned role has a permission group
All required fields are filled
Password and confirm password match (if edited)
Delete User
Permanently removes the user from the system. Use only if the user should no longer have access.
