Factory List

Found in: Contacts > Factory list

• Navigation
• Create a New Factory
  • Factory Information Section
  • Contacts Section
• View & Manage Factories
• Filter, Embed, and Layout Options

The Factory List is where you manage all factory information linked to suppliers. You can record new factories, assign them to suppliers, add location and production details, and store contact information for smooth coordination. This centralizes your manufacturing data to streamline supplier relationships, improve visibility, and ensure quality traceability across production facilities.

Let’s get started 🚀

Navigation

Step 1: Log in to your Syncontrol account and click Contacts from the top navigation bar.

Step 2: From the dropdown menu, select Factory List.

Step 3: You’ll land on the Factory List page showing all existing factories. If no factories exist yet, you’ll need to create one (see “Create a New Factory”). The Factory List page displays all factory records in a structured table format.

Ref.	Field	Description
1	Name	Displays the factory’s registered name (e.g., Hangzhou Efficient Factory, Shenzhen Everrich Factory). Click the name to open detailed factory information.
2	Internal ID	A unique identifier for internal tracking. It may be system-generated or entered manually.
3	Country	Shows the country where the factory operates (e.g., CN for China).
4	Province	Displays the province or region of the factory (e.g., Guangdong, Zhejiang, Fujian).
5	City	Indicates the factory’s city location (e.g., Shenzhen, Foshan, Xiamen).
6	Contact – First Name	First name of the factory’s contact person (e.g., Jack, Helen, Bill).
7	Contact – Last Name	Last name of the factory’s contact person (e.g., Chen, Zhang, Deng).
8	Supplier	Shows the supplier linked to the factory (e.g., Bright Future Trading, Charming Collection Co., Xiamen Bailihua).

Use the search box to quickly find factories by name, supplier, or location.

Create a New Factory

When adding a new production facility, you can register it through the “New Factory” form. It allows you to link the factory to its supplier, input full address details, and add contact information for factory personnel.

Step 1: From the Factory List page, click Create a new Factory at the top-right corner.

Alternatively, navigate via Contacts → Factory List → New Factory.

Step 2: The Factory Information form opens. Fill in all the required fields as described below.

Factory Information Section

Ref.	Field	Description
1	Supplier	Select the supplier associated with this factory from the dropdown list.
2	Factory Name	Enter the full factory name (e.g., Shenzhen Everrich Electronics).
3	Internal ID	Unique internal identifier for reference or reporting.
4	Factory Country (Req.)	Choose the country where the factory is located.
5	Factory Province	Specify the province or administrative region.
6	Factory City	Enter the city name where the factory operates.
7	Website	(Optional) Add the factory’s website if available.
8	Address in English	Provide the complete address in English.
9	Address in Local Language	Add the local-language version of the address if different.
10	Production Capacity	Mention the factory’s production capacity or scale.

Contacts Section

Ref.	Field	Description
1	Contact First Name	Enter the contact’s first name.
2	Contact Last Name	Enter the contact’s last name.
3	Contact Landline Phone	Enter the factory’s office phone number.
4	Contact Mobile Phone	Enter the mobile number for direct contact.
5	Contact Email	Provide one or more email addresses (comma-separated).
6	Add Contact (orange button)	Add multiple contact persons for the same factory.

Step 3: After filling in all required details, click Save Factory to create the record.

Step 4: Once saved, the factory will appear in the Factory List under Contacts → Factory List.

View & Manage Factories

You can view, edit, or update a factory’s information directly from the list or by opening its detailed record.

Step 1: Click on a factory name from the Factory List table to open it.

Step 2: The Factory Details page displays all entered data — including linked supplier, contact details, and addresses.

Step 3: Use the buttons at the bottom of the page to perform key actions.

Available Actions

Ref.	Action / Button	Description
1	Connected Technical Folders	Displays all technical folders related to the factory. These may include supplier files, factory files, or uploaded documents.
2	Save Factory (orange button)	Saves all updates or edits made to the factory’s information.
3	Delete Factory (red button)	Permanently removes the factory from the system (confirmation required).
4	Open 8D Issue (blue button)	Opens or links an 8D Issue (Eight Disciplines corrective action process) related to this factory — useful for tracking nonconformities and corrective actions.

Filter, Embed, and Layout Options

The Factory List module includes advanced management tools similar to the Supplier List.

Ref.	Option	Description
1	Clear Filters	Removes all applied filters to show the complete factory list.
2	Edit Mode	Allows inline editing directly in the table view.
3	Embed	Lets you create quick visualizations, permalinks, or dashboard elements.
4	Layouts	Customize table display between Standard and Dense scales, reset layouts, or view layout information.