Technician Payments

Found in: Users > Technician Payments

The Technician Payments allows you to manage and review payments owed to technicians for their completed inspections. You can see monthly man-days, fixed expenses, travel expenses, receipt photos, payment status, and the final payable total.

This helps track technician compensation accurately, maintain proper financial records, and ensure smooth month-end processing.

Let’s get started 🚀

Step 1: Log in to your SynControl account and hover over Users in the top navigation bar.

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Step 2: From the dropdown menu, select Technicians List → Technician Pay.

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Step 3: You will land on the Technician Payments page. Here you can filter by month and by technician to view their payment details.

If no payments exist for the selected criteria, the table will appear empty until you choose a technician and month.

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Page Overview

The Technician Payments page displays all monthly inspection entries completed by a technician. Each row represents a booking linked to that technician, including man-days worked, expenses entered, and final payment calculations.

Below is an explanation of each field visible on the page:

Ref.FieldDescription
1Select MonthAllows you to choose the month for which you want to calculate and review payments.
2Select TechnicianAllows you to choose the technician whose monthly payments you want to view. Records appear after selecting a technician.
3Booking No.Shows the booking ID for the completed inspection. Clicking the eye icon opens receipt details.
4DateDisplays the booking date.
5Man-daysNumber of man-days the technician worked for that booking.
6Fix ExpensesAdditional fixed charges (e.g., meals, local fees). Entered manually if needed.
7Travel ExpensesTransportation or travel-related reimbursements.
8TotalDisplays computed payment using the formula: (Man-days × Rate) + Fix + Travel.
9Province / CityLocation where the technician completed the inspection.
10Photos of ReceiptShows uploaded receipts for expenses. Opens in a separate window.
11CommentsA space to add internal notes or clarifications.

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Viewing Payment Records

Each row in the table corresponds to one booking. It contains the booking number, the booking date, and all expense-related information.

Here is how each component works:

Man-days

Shows how many man-days the technician worked for that booking. The system uses this number multiplied by the technician’s rate to calculate the main portion of the payment.

Fixed Expenses

This field allows you to add fixed allowances such as daily fees, meals, or predefined compensation amounts.

Travel Expenses

Use this to record transport costs like taxi fares, fuel, train tickets, or any other reimbursable travel amount.

Photos of Receipt

Clicking the orange eye icon opens a dedicated receipt viewer. If the technician did not upload any receipts, the system displays:

“No photos provided.”

Comments

You can add clarifying notes here. These comments help internal teams understand adjustments or special cases.

Viewing Expense Receipts

To check receipt photos:

Step 1: Click the eye icon next to the booking number.

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Step 2: A new window opens showing all uploaded receipts. If no receipts were submitted, the page clearly states “No photos provided.”

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This helps validate reimbursement accuracy before confirming payments.

Marking Payments as Completed

When payment has been issued to the technician:

  1. Tick Payment Sent.

  2. Add a Payment Number for internal tracking (e.g., bank transfer ID or invoice reference).

  3. Once the technician confirms receiving payment, tick Payment Received.

  4. Add comments if needed.

This creates a complete financial record for the technician’s work.

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If payments are still pending, the summary section shows:

Unpaid

Total: 0.00

This helps you quickly identify which technicians are still awaiting payment.

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